We process the data that we receive through our business relationship with you. We receive this
data directly from you e.g. when you create a customer account, when ordering and the
corresponding payment process of our products as well as by if you contact us via our contact
Specifically, we process the following data:
- Name, address and contact details of the customer as well as, where applicable, bank details
and credit card data (saved as pseudo credit card numbers),
- Data in connection with the execution of an order,
Data relating to Refer a Friend,
- Advertising and sales data (e.g. potentially interesting products for you)
Essentially, the calling up of your data is based on Article 5 of the GDPR.
The pseudonym-based usage profiles created for web analysis, are explicitly not merged with
personal data received in the shop as part of the setting up a customer account or an order
When setting up a customer account in the webshop, your email address, first and last name and
home address will be requested and stored. Your password for opening a customer account is
stored in encrypted form. Your password is not available to
and is at least eight
characters long, according to the company password policy. You can delete your customer account
at any time or request a deletion via the above contact address according to Article 17 of the
GDPR, Section 35 of the Federal Data Protection Act (Bundesdatenschutzgesetz).
As part of an order in the webshop, your email address, first and last name and home address will
be requested, as well as any different delivery addresses you have specified. Your selected
payment method, shipping method, the time of your order and your IP address are saved in the
order process. The request is limited to the essential information needed for the purposes of
processing (‘Data minimisation’) according to Article 5(1)(c) of the GDPR.
When you select the credit card payment method, your credit card information is encrypted and
secured and a reservation is made on your credit card. Your data is stored as so-called pseudo
card numbers. Your credit card will be charged via the pseudo card number after your order has
When you select the PayPal method, your transaction data is sent to PayPal in accordance with
Refer a Friend
Any data that we receive in the context of Refer a Friend is deleted if the referral does not
lead to a commercial relationship with the referred individual after 30 days.
You can also send us a message via our contact form. We store the required field, email address
and IP address. Your message is sent to our customer service department by email and answered
from there. In the entry form, we limit the obligatory data to your email address according to
Article 5(1)(c) of the GDPR.
You can make product reviews in the shop. By confirming the product review, the required email
address field and the IP address are transferred to and stored by us. Once your review is
published, only the user name you have chosen will be displayed.
Product recommendations by email
We reserve the right to send you, as a euramin customer, product recommendations
to inform you about similar products that may be of interest by email. We strictly comply with
the legal requirements. If you do not wish to receive any product recommendations or any other
promotional messages from us, you may opt out at any time without incurring anything other than
the transmission costs in accordance with the basic rates. Please direct any objections to
If you wish to receive the newsletter offered on the website, we need you to provide a valid email address as well as information that allows us to verify that you are indeed the owner of the email address provided and that you agree to receiving the newsletter.
In order to ensure that users do in fact wish to receive the newsletter, we use a double opt in procedure. As a result, the potential recipient may be included in a mailing list. The user will then be able to confirm registration in a legally secure manner by means of a confirmation email. The address is only actively added to the mailing list once confirmation has been received.
We use this data exclusively to dispatch the requested information and offers.
Newsletter2Go is used as newsletter software. Your data is therefore sent to Newsletter2Go GmbH. In this context, Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2go is a German certified provider, which has been selected according to the requirements of the Federal Data Protection Act.
More information can be found here:
You can revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time via the ‘unsubscribe’ link in the newsletter.
Distributer evaluation: Trusted Shops
If applicable, you may have given the following consent after your order:
“I would like to rate this product at a later date and be reminded by Trusted Shops one
time after the delivery via email to submit a review. I can revoke my consent at any time.”
If you have given us your express consent as stated above, we will share your email address via
the Trusted Shops dealer rating system to Trusted Shops GmbH, Subbelrather Str. 15c, 50823
Cologne, to request an evaluation of the related service, so that it will send you an email to
remind you to submit a review after seven days. This consent can be revoked at any time with
effect for the future (e.g. by email to email@example.com).